十年前微笑服務萌芽啟動,十年后交控微笑花開遍地。在5月8日世界微笑日來臨之際,集團所轄各營運單位開展了形式多樣的微笑主題活動,深挖微笑內涵,明見微笑初心,引導一線員工保持健康樂觀的職業心態,擦亮溫馨交通的品牌名片,用標準又不失真誠的燦爛微笑拉近服務距離,構建八千里溫馨高速通道。
蚌(bang)埠處(chu)雙廟站(zhan)(zhan)(zhan)開(kai)(kai)展(zhan)(zhan)“微(wei)(wei)(wei)(wei)(wei)(wei)笑(xiao)(xiao)(xiao)(xiao)(xiao)(xiao)(xiao)十年?我有話說”特色(se)主(zhu)題(ti)(ti)班(ban)會(hui)(hui)活(huo)動(dong)(dong)(dong),一(yi)(yi)線員工(gong)紛紛走上臺前,暢談自己(ji)十年微(wei)(wei)(wei)(wei)(wei)(wei)笑(xiao)(xiao)(xiao)(xiao)(xiao)(xiao)(xiao)歷程。天(tian)長處(chu)以“一(yi)(yi)句微(wei)(wei)(wei)(wei)(wei)(wei)笑(xiao)(xiao)(xiao)(xiao)(xiao)(xiao)(xiao)問候,一(yi)(yi)則微(wei)(wei)(wei)(wei)(wei)(wei)笑(xiao)(xiao)(xiao)(xiao)(xiao)(xiao)(xiao)寄(ji)語,一(yi)(yi)次(ci)微(wei)(wei)(wei)(wei)(wei)(wei)笑(xiao)(xiao)(xiao)(xiao)(xiao)(xiao)(xiao)培訓、一(yi)(yi)次(ci)微(wei)(wei)(wei)(wei)(wei)(wei)笑(xiao)(xiao)(xiao)(xiao)(xiao)(xiao)(xiao)行動(dong)(dong)(dong)”四個一(yi)(yi)活(huo)動(dong)(dong)(dong),引導一(yi)(yi)線員工(gong)感受微(wei)(wei)(wei)(wei)(wei)(wei)笑(xiao)(xiao)(xiao)(xiao)(xiao)(xiao)(xiao)魅力,傳(chuan)遞(di)文明力量(liang)(liang)。淮南處(chu)鳳臺北(bei)站(zhan)(zhan)(zhan)員工(gong)們手工(gong)制作微(wei)(wei)(wei)(wei)(wei)(wei)笑(xiao)(xiao)(xiao)(xiao)(xiao)(xiao)(xiao)語錄在(zai)收費道口向過往司(si)乘(cheng)(cheng)發(fa)(fa)放(fang),傳(chuan)遞(di)微(wei)(wei)(wei)(wei)(wei)(wei)笑(xiao)(xiao)(xiao)(xiao)(xiao)(xiao)(xiao)的力量(liang)(liang);安豐站(zhan)(zhan)(zhan)開(kai)(kai)展(zhan)(zhan)“微(wei)(wei)(wei)(wei)(wei)(wei)笑(xiao)(xiao)(xiao)(xiao)(xiao)(xiao)(xiao)在(zai)臉上,服(fu)務(wu)(wu)在(zai)心(xin)中”活(huo)動(dong)(dong)(dong),促進(jin)(jin)員工(gong)對微(wei)(wei)(wei)(wei)(wei)(wei)笑(xiao)(xiao)(xiao)(xiao)(xiao)(xiao)(xiao)服(fu)務(wu)(wu)理念的認知(zhi);楊廟站(zhan)(zhan)(zhan)向過往司(si)乘(cheng)(cheng)發(fa)(fa)放(fang)微(wei)(wei)(wei)(wei)(wei)(wei)笑(xiao)(xiao)(xiao)(xiao)(xiao)(xiao)(xiao)倡(chang)議(yi)書,并邀(yao)請司(si)乘(cheng)(cheng)進(jin)(jin)行合影互動(dong)(dong)(dong),留住美好(hao)瞬間;安豐塘站(zhan)(zhan)(zhan)開(kai)(kai)展(zhan)(zhan)“拍(pai)攝一(yi)(yi)部微(wei)(wei)(wei)(wei)(wei)(wei)笑(xiao)(xiao)(xiao)(xiao)(xiao)(xiao)(xiao)視頻短片(pian),開(kai)(kai)展(zhan)(zhan)一(yi)(yi)次(ci)微(wei)(wei)(wei)(wei)(wei)(wei)笑(xiao)(xiao)(xiao)(xiao)(xiao)(xiao)(xiao)服(fu)務(wu)(wu)調(diao)查,分享一(yi)(yi)張微(wei)(wei)(wei)(wei)(wei)(wei)笑(xiao)(xiao)(xiao)(xiao)(xiao)(xiao)(xiao)祝福照片(pian)”“三笑(xiao)(xiao)(xiao)(xiao)(xiao)(xiao)(xiao)”活(huo)動(dong)(dong)(dong)。池州中心(xin)香隅、銅陵南站(zhan)(zhan)(zhan),圍繞“微(wei)(wei)(wei)(wei)(wei)(wei)笑(xiao)(xiao)(xiao)(xiao)(xiao)(xiao)(xiao)服(fu)務(wu)(wu)每一(yi)(yi)天(tian),從(cong)心(xin)出(chu)發(fa)(fa)”主(zhu)題(ti)(ti),積(ji)極開(kai)(kai)展(zhan)(zhan)“微(wei)(wei)(wei)(wei)(wei)(wei)笑(xiao)(xiao)(xiao)(xiao)(xiao)(xiao)(xiao)服(fu)務(wu)(wu)+”活(huo)動(dong)(dong)(dong);九(jiu)華山、皖贛花園等(deng)站(zhan)(zhan)(zhan)積(ji)極開(kai)(kai)展(zhan)(zhan)微(wei)(wei)(wei)(wei)(wei)(wei)笑(xiao)(xiao)(xiao)(xiao)(xiao)(xiao)(xiao)服(fu)務(wu)(wu)專題(ti)(ti)會(hui)(hui)議(yi),對微(wei)(wei)(wei)(wei)(wei)(wei)笑(xiao)(xiao)(xiao)(xiao)(xiao)(xiao)(xiao)服(fu)務(wu)(wu)進(jin)(jin)行自評及互評。滁州處(chu)各站(zhan)(zhan)(zhan)相繼開(kai)(kai)展(zhan)(zhan)了微(wei)(wei)(wei)(wei)(wei)(wei)笑(xiao)(xiao)(xiao)(xiao)(xiao)(xiao)(xiao)服(fu)務(wu)(wu)滿(man)意度問卷調(diao)查,組(zu)織“微(wei)(wei)(wei)(wei)(wei)(wei)笑(xiao)(xiao)(xiao)(xiao)(xiao)(xiao)(xiao)面(mian)對人(ren)生,青(qing)春奉獻(xian)高速”主(zhu)題(ti)(ti)討論等(deng)活(huo)動(dong)(dong)(dong)。界阜蚌(bang)公司(si)利辛西(xi)站(zhan)(zhan)(zhan)開(kai)(kai)展(zhan)(zhan)“用心(xin)微(wei)(wei)(wei)(wei)(wei)(wei)笑(xiao)(xiao)(xiao)(xiao)(xiao)(xiao)(xiao)、傳(chuan)遞(di)幸福”主(zhu)題(ti)(ti)活(huo)動(dong)(dong)(dong),渦陽東(dong)站(zhan)(zhan)(zhan)集體觀看微(wei)(wei)(wei)(wei)(wei)(wei)電影《讓(rang)微(wei)(wei)(wei)(wei)(wei)(wei)笑(xiao)(xiao)(xiao)(xiao)(xiao)(xiao)(xiao)飛(fei)揚》,懷(huai)遠(yuan)西(xi)站(zhan)(zhan)(zhan)開(kai)(kai)展(zhan)(zhan)“微(wei)(wei)(wei)(wei)(wei)(wei)笑(xiao)(xiao)(xiao)(xiao)(xiao)(xiao)(xiao)服(fu)務(wu)(wu)大比拼”競賽,利辛東(dong)站(zhan)(zhan)(zhan)啟動(dong)(dong)(dong)“微(wei)(wei)(wei)(wei)(wei)(wei)笑(xiao)(xiao)(xiao)(xiao)(xiao)(xiao)(xiao)服(fu)務(wu)(wu)提(ti)升月”活(huo)動(dong)(dong)(dong)。合巢(chao)蕪處(chu)無為(wei)東(dong)站(zhan)(zhan)(zhan)組(zu)織開(kai)(kai)展(zhan)(zhan)“你(ni)(ni)微(wei)(wei)(wei)(wei)(wei)(wei)笑(xiao)(xiao)(xiao)(xiao)(xiao)(xiao)(xiao)時,世界也很美”主(zhu)題(ti)(ti)活(huo)動(dong)(dong)(dong);蕪湖北(bei)收費站(zhan)(zhan)(zhan)開(kai)(kai)展(zhan)(zhan)“傳(chuan)遞(di)微(wei)(wei)(wei)(wei)(wei)(wei)笑(xiao)(xiao)(xiao)(xiao)(xiao)(xiao)(xiao)溫馨(xin)你(ni)(ni)我”主(zhu)題(ti)(ti)活(huo)動(dong)(dong)(dong),與司(si)乘(cheng)(cheng)人(ren)員互動(dong)(dong)(dong),進(jin)(jin)行微(wei)(wei)(wei)(wei)(wei)(wei)笑(xiao)(xiao)(xiao)(xiao)(xiao)(xiao)(xiao)傳(chuan)遞(di)。